North Herts & Stevenage Community Transport

North Herts & Stevenage Community Transport

Category: Car SchemeAreas Covered: North Herts and Stevenage

01462 689402

Our phone line is open for bookings and enquires, Monday to Friday, from 10.00am to 2.00pm.


Eligibility Criteria:

Unable to use public transport due to age, frailty, mobility, disability, special needs or no public transport options



The North Herts & Stevenage Community Transport service helps less able residents of North Herts & Stevenage solve their transport problems.


We use a dedicated team of volunteers who all use their own cars in their free time, to transport passengers who live locally to their required destination.


The service has a wonderful team of local volunteer drivers who use their own cars in their free time. All of our drivers are paid a mileage rate of 0.45p per mile to cover the distance they travel from and back to their own home. There is a minimum charge of £5 which covers the first 11 miles.


The Scheme has Public Liability Insurance cover.


To ensure that our vital Community Transport service can continue to run at the high standards it does and to ensure its sustainability, an annual Supporter’s fee payment of £18.00 (or £30 for couples) is payable soon after registration. As a registered charity, this payment contributes to the core running costs of the service and allows us to achieve so much more as a service.


Who are our drivers?


Our drivers are from all walks of life, some are retired, some work part-time, or are parents with children at school. All have varied backgrounds and interests, and enjoy helping others. All our drivers have all been Enhanced DBS checked.

Who are our clients?


The scheme is aimed at individuals who are unable to use other passenger transport due to age, frailty, impaired mobility, disabilities and special needs, It may also be due to no alternative transport being available.


Anybody using a wheelchair must be able to self-transfer from their wheelchair to the car, or must take a relative or friend to assist them.


Wheelchairs must be collapsible.

What kind of journeys are undertaken?


• Hospital visits for treatments, appointments, outpatients.
• Healthcare appointments.
• Attendance at day centres, clubs, groups etc.
• Leisure, sports and social visits




Cost: 45p/mile